SUPPORT & POLICY

Online User Forum & Discussion Board
Get help right away with our new Online User Forum and discussion board.

Contact Information
You may reach Investment Engineering at any of the following:

Email:

Sales:	sales@investlabs.com
Technical Support:	support@investlabs.com

Phone:

(540) 254-3052

Fax:

(419) 791-3375

US Mail:

Investment Engineering Corporation
1066 Greyledge Road
Buchanan, VA 24066

Return/Refund Policy:
All product sales are final and cannot be returned or exchanged.

Product Sales and Delivery:
All products will be delivered via email or other internet delivery method. Products are delivered the same day the credit card is charged.

Privacy Policy:
Clients credit card information is kept strictly confidential.

Prices in US Dollars:
All prices quoted are in US dollars. All credit card charges are in US dollars.

Registered User Support
Investment Engineering Corporation provides free technical support for 90 days on all of its purchased products. If you are a registered user and have a comment or technical question relating to our products please do not hesitate to contact us.

Shareware Support
Unregistered shareware users are encouraged to send e-mail with comments and questions. Questions from unregistered users will be answered on a time-available basis after registered users questions have been handled. Electronic mail is the best route for unregistered support questions, and has the highest probability, by far, of getting you a reply. Shareware users who want detailed technical support are encouraged to register our products.